Global News Hub

BETA

Welcome to the GSI News Hub: The One Stop-Shop for Anything and Everything About GSI, GXPro and A-Perform, and those our communities rely on worldwide.

Home>Newsroom>GSI Achieves Exceptional Employee Engagement Score, Surpassing Benchmarks for 2024

GSI Achieves Exceptional Employee Engagement Score, Surpassing Benchmarks for 2024

Ray Cabe, Head of People Services & Community Partnerships
2 min read  |  4 February 2024

FOR IMMEDIATE RELEASE

Guild Solutions, Inc. (GSI), a subsidiary of Guild Group Holdings based in Melbourne, Australia, is proud to announce that it has achieved an Employee Engagement Score of 87%. This score is significantly higher than the Australian benchmarks for 2024, underscoring GSI’s commitment to fostering a positive and engaging work environment.

Located in Manila, Philippines, GSI has demonstrated superior people management, with 9 out of 10 staff members believing that GSI is the best place to work. Furthermore, the same proportion of staff would recommend GSI to their friends and network, attesting to the company’s strong reputation as an employer of choice.

GSI’s employee turnover rate stands at 9%, well below industry benchmarks. This low turnover rate is a testament to GSI’s ability to retain its talented workforce through effective management and a supportive work culture.

Gel Nolasco, President and CEO of GSI, expressed his gratitude to the staff, stating, “We are very pleased with these results, and of course, thankful to our staff for rewarding us with heartwarming scores in this recent engagement survey. They can be assured we will continue to work hard to make GSI the company they are truly proud to work for.”

Ray Cabe, Head of Shared Services, echoed this sentiment, saying, “This achievement is an acknowledgment of the perseverance of the leadership team in looking for solutions for our staff that will return the best possible experience for them. Our catchcry in Shared Services, ‘Our people – at the heart of everything we do,’ is the force behind the passion for excellence and the desire to achieve the best possible outcomes for our clients. Thank you to our staff for these achievements.”

GSI runs its engagement score semi-annually, in line with the rest of Guild Group Holdings in Australia, using Culture Amp’s employee engagement platform. This consistent measurement allows GSI to continually assess and improve its employee engagement strategies.

For more information about GSI and its commitment to employee engagement, please visit gsi-globalsolutions.com

###

Meet the author

Ray Cabe
Head of People Services & Community Partnerships
Ray-an is a seasoned, results-driven leader with over a decade of comprehensive experience in operations, quality assurance, and organizational transformation. Currently serving as the Head of Shared Services at Guild Solutions, Inc., Ray-an specializes in building high-performing, capability-led platforms that thrive in dynamic and shifting environments. With a foundational background, Ray-an seamlessly bridges the gap between operational excellence and human-centric leadership. Throughout a progressive career—evolving from hands-on quality and data management to executive operational leadership—Ray-an has consistently delivered strong productivity, low turnover rates, and exceptionally high staff engagement. Known for a deep commitment to inclusion, psychological safety, and diverse, future-ready teams, Ray-an is passionate about pushing organizations beyond the ordinary to achieve sustainable, impactful growth.

Share

Copied!
You may also like

Stay in the loop!

Subscribe to our newsletter for the latest news and updates from GSI and our partner organisations.

*By submitting your information you agree to GSI’s Privacy Policy.